ABOUT ALAMEX


Alamex is a company specialized in designing, developing, manufacturing, distributing of high-tech lifting solutions.

Alamex produces elevators, escalators, moving walkways and parking systems, exporting them to its partners in more than 55 countries around the world.

Quality Policy

At Alamex we are committed to the design, installation, modernization, repair and maintenance of elevating devices, as well as the commercialization of spare parts for them, offering immediate value to the leaders of the real estate market and generating the best vertical transportation experience for the society of the European, Asian, and African continents. It is imperative for us to offer products and services of the highest quality and safety through the management of processes throughout our supply chain in a transparent and responsible manner, with the search for innovative solutions, qualified human support, state-of-the-art technology, and compliance with the applicable regulatory requirements; we are confident that continuous improvement in our processes is the way to guarantee the satisfaction of our clients.

 

Quality Objectives
- Provide products and services of the best quality, which allow    the client and users to have the best vertical transport         experience.
- Increase the satisfaction of our customers.
- Improve the efficiency of resource use.
- Cultivate and preserve a culture of excellence and humanity     within the organization.

Vision 

Continuously exceed the quality and service requirements of our clients, be disruptive, and increase our market share.

Philosophy

It is the treat we maintain with our partners to develop and maintain long-term collaborations. Dedicated to excellence in quality, we give our daily struggle to provide the best products and services. We actively participate in the international events of the industry. We are always one step ahead, innovating continuously. We are obliged to satisfy the most demanding customer.

Mission

We exist to deliver the best vertical transportation experience to our clients through products and developments of high quality and safety, promoting the development of our collaborators and the growth of our shareholders.

With a manufacturing plant in Konya, Turkey, our headquarters located in Mexico City and having massive storage capacity, we have the necessary elements to achieve a large-scale expansion in Latin America, Canada and the United States in the sale of spare parts, installation, modernization and maintenance of elevators, escalators, parking systems and lifting mechanisms in general. We have first world management systems that we improve day by day taking the paths of success and leadership always present, optimizing processes internally and externally. The potential to be leaders in the world of elevators is a reality for us, that is why we attach great importance to the development of our personnel, customer service and strategic alliances with construction companies or other organizations to participate in private or public projects, also helping the general growth of society.

Social Responsibility

Compliance with law

Avoid Conflict of Interest

Protection & Confidentiality

Ennvironmental Safety

International Trade Compliance

Non-discrimination

Strategic Advantages

Specialization in research and development

Continuous consulting services to direct associates and distributors.  Integrated CRM systems for continuous and coordinated customer service.
 
Technical support 24 hours for the installation and maintenance of the products

  Skills in the international market, treatment and innovation for alternative needs and expectations.
Integrated elevation solution, from the design to the placement

  Customization: Design and manufacture according to the customer´s specifications.

Why choose us

The first thing we analyze is your particular situation and then develop with you the solution that best suits your needs.
We believe in the pursuit of excellence in everything we do supporting growth for the benefit of our customers.
Because we have a commitment to quality and timely service, for the complete satisfaction of our customers and business partners .